Read More Contact Who is T.J. Maxx Headquarters 770 Cochituate Rd, Framingham, Massachusetts, 01701, United States Phone Number (703) 689-2503 Website www.tjmaxx.com Revenue $92.4M if this is how you run your company i want no part of it and will tell others as well what kind of business your running there because if employees have to quit to avoid harassing people you shouldn't be in business at all. Refund or replace a faulty product with good customer service. But so is almost no management. five week If you have any questions or problems regarding the TJ Maxx Credit Card, you can call 1-800-952-6133. she asked to be moved but you said cant because they were all in training. I was told I needed to go directly to the manufacturer since it was used. If you have any problems or questions regarding their merchandise, you can contact TJ Maxx social media for any complaints or questions. In my experience, the church tends to end up on one of those extremes rather than in the productive area that lies in between the extremes. You can also call 1-877-890-3150 for the TJX Rewards Platinum Mastercard. When you call the correct number, you make sure that it gets addressed faster. TJX CompaniesTJ Maxx / Parent organization. my phone number is [protected]. Like most store cards, the TJ Maxx credit card comes with a high interest rate. When I asked to speak to her supervisor she huffed and stomped off. All price tags were on each garment. Walmart is falsley accussing people of stealing that dont steal. The latest review I bought an underseat bag was posted on Feb 24, 2023. Hello today I visited your store like i do all the time- unfortunately for me i forgot my iPhone#13 PRO on counter cashier #7 I went back to get my phone and it was gone- management had no intention or even try to help me everything that came out of their mouth was no no no i need my phone i work from my phone. TJ Maxx activities are subject to change according to the instructions of the authorities of TX, United States, due to health conditions worldwide. If you want to turn in your application in person, download, print and fill out the paperwork before taking it to your preferred store. If they don't, then we need to have a conversation about why not. I have been doing quite a bit of shopping in the morning hours before I have to be to work. implement a work place harassment policy and adhere to it dont just ignore those working for you, Occurred on 9/9/2022 AT 3:30 PM. TJX - Sign In. Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or . Like many large companies, TJ Maxx takes customer concerns seriously and has several ways to resolve any problems that may occur. View Rewards Certificates. 2023 The TJX Companies, Inc. All rights reserved. My unit drills every weekend, every month. TJ Maxx is open Monday through Friday from 9 am to 9 pm and Saturday and Sunday from 10 am to 6 pm. Reviewed also suggests you shouldn't give appliances and kitchen supplies at TJ Maxx (or HomeGoods) a second look, either. To my utmost surprise, when gift Share your photos and videos with others to prove the truth of your words. We were told this is a corporate decision. TJX Rewards Platinum MasterCard: 1-877-890-3150. I will be back there to shop soon. Days are not floating. Desired outcome: On voice command, just say "make a payment.". The cashier was just putting everything in carelessly and the bag was ripping off but she did not even care. Problem solved . Return my purchase. The message was clear: YOUR Color IS NOT WELCOME, DONT WANT YOUR MONEY!!! If it's your Premium Mastercard, you must dial 877-890-3150. If it's your TJX rewards card, the number is 800-952-6133. If you want to know how to claim your rewards, you can call 1-877-890-3150. 1 2 Next Add an answer Help job seekers learn about the company by being objective and to the point. While I did open and check a couple but due to the rush, we decided to skip checking every one of the lipsticks since they were in the packaging. Nanuet is 2 hours away. Desired outcome: If you want to know how to claim your rewards, you can call 1-877-890-3150. Read More about global business priorities I have to make up at least six drills because of being scheduled certain shifts and I have lost a lot of pay and have been given a counseling statement by my Commanding Officer for Failure to Appear at Drill. I asked them to check my purchase, I had a credit card I've used to purchase and they wouldn't. I had to spend another 5 minutes. I purchased a kitchen soap dispenser on 5-6-22. we are paper craft factory from china ,any paper packaging or paper craft need don't hesitate to contact lily for quote my email :ximili@buywchina.com,website:http://www.buywchina.com. Customer Service remediation us seriously needed in Garrisonville VA store that Ive been shopping at since it opened. If you have any questions or problems regarding the TJ Maxx Credit Card, you can call 1-800-952-6133. They are normally not great. TJ Maxx has a consumer rating of 3.41 stars from 399 reviews indicating that most customers are generally satisfied with their purchases. Address: 770 Cochituate Road. I've worked at tjmax for 2 years and I was recently FORCED to quit when I got into an argument with my arrogant pompous, poor excuse for a manager named MR. PAPARATTO of tjmax in Wilton Connecticut . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I am extremely disappointed in your customer service and the personnel that I dealt with. Please follow the latest updates of TJ Maxx. You can make a complaint at the TJ Maxx store you visited. Other stores in the TJX group of companies will have similar return areas. I wonder if your employee (a white middle-aged lady) was addressing my wife directly, because my wife was probably the only woman of color left at the time. Lets lie to our employees, tell them we dont have payroll so only give them 1-2 days a week but hire more people because were short staffed. dont worry i am not a sue happy person*** The British own 90% percent of all Business here in the US . There was another young lady shopping with her mother and I overheard her saying 'mom, come on, we need to leave, they are closed' - mind you, this was about 9:22, so still several minutes prior to store closing time. Our buyers have more visibility into consumer, fashion, and market Career & Education - Company, University, & College Before he took reins of the company as CEO, Herrman became Director in 2015 and President in 2011 at The TJX Companies, Inc. If you have any problems or questions regarding their merchandise, you can contact TJ Maxx social media for any complaints or questions. If youre upset about an issue at a TJ Maxx store, you can try and talk to a TJ Maxx supervisor there who may be able to help you. Desired outcome: Your distric 4108 is by far the worst you have it has a distric manager who doesnt seem to care about its managers,they have lost 3 managers in the last 8 months,one of witch they transfered back into the distric just to fire her ,this was a good store manager and they let her go,i was with the company for 14 years never been in trouble and was let go. You are a clothing store. Name* Email* Phone Brand* Type of Inquiry* Message*. I will definitely write about that but more under prenonsel than leaders and managers. If it does not please their customers, the company does not like it. According to the TJ Maxx website, the retailer sources inventory from a wide variety of opportunities, which can include department store cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season. Discount stores, on the other hand. Executive Contacts . [protected]@yahoo.com, Desired outcome: Customers are the reason they have jobs. The information on . Create Account. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We made our way towards the front, while making final selections of just a few items we considered purchasing. The TJX Companies, Inc., the leading off-price apparel and home fashions retailer in the U.S. and worldwide, was ranked 75 in the 2022 Fortune 500 company listings. within the last year I have been very disappointed in the selection of plus size clothing. TJ Maxx tries to please their customers. On May 22, TJX reported first-quarter results that included an EPS miss and a revenue beat. How much longer will things like this go on in the tjx industry? leadership T.J.Maxx was born, a subsidiary of the TJX Companies Inc. amazing how ignorant ppl in these management positions are You may also request a hard copy of this information, free of charge, by writing or calling. 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To write a complaint about T.J. Maxx and get an answer from the officials of T.J. Maxx, Complaintsboard.com's objective complaint writing and answer providing system can be used. Calling the correct number about your problem can help to make sure that it gets addressed faster. Contact Us. I lost the receipt in my travels to her. Over the course of our history, our strong financial returns and cash generation have allowed us to simultaneously invest in the growth of the business and return cash to shareholders Online contact page. So now I'm out $84.- because of an error that a store associate made. To my utmost surprise, when gift wrapping the items I found that 4 out of the 6 lipstick tubes had NO lipsticks in them. I explained this to the cashier doing returns, she called over a supervisor and this woman told me she would not be able to take it back because I broke it. I purchased Christmas stuff and the cashier had to manually put down 50% off as she was checking along the stuff. https://www.retailmba.com. If the restrooms have to be cleaned make the worst managers of the ORANGE, CALIFORNIA KATELLA BRANCH do it. Passed over for a promotion twice because i have kids and now i am being threatened via facebook now. Call us toll-free at 1-800-926-6299 (stores) or 1-833-888-0776 (online orders). Retrain your staff. Using the card wisely can help establish credit history and prevent the likelihood of having to pay an astronomical final price. We operate T.J. Maxx and Marshalls (combined, Marmaxx), HomeGoods, Sierra, and Homesense, as well as tjmaxx.com, Hello, I just left your Elizabeth City North Carolina store. Get locations, addresses, hr and human resources contacts. Are you looking for TJ MAXX headquarters and corporate office address? If you need assistance, please call HR XPRESS at 1-888-627-6299. They offered off-price, upscale apparel for the whole family. They think People are stealing or not working until they fall on the florr with a your eyes rolling back in your head. Store Credit in the amount of $85 since the card that I have is not useable. Then, this article is for you. Your answer will be posted publicly. Please log in again. Kindly do the right thing & reimburse me the cost for damaged /non-existent lipsticks. Rating 2.9 Reviews 61 Write A Review Edit We did that but our call was not returned. I am a white man, married to a woman of color for over 30 years, and every time something like this happens to my wife, and she gets treated like a second-class citizen by another white person I get very upset. . When my husband washed it prior to it's first use (mind you he did so gently and carefully) a piece of the porcelain chipped off of the mug. You choose to be polictical, you loose half of your clientele. Is this your company? TJ Maxx is one of the top American multinational off-price department store corporations in its field. The manufacturer wants supposedly "$5.00" before speaking to a customer service rep. This actually applies to all other stores owned by the TJX group of companies as well. If you prefer to speak directly to Customer Service, you can call TJ Maxx. Primary Contact Richard Haus Assistant Vice President Customer Service 770 Cochituate Road Framingham, MA 01701 [email protected] Secondary Contact Robert Borek Vice President Operations 770 Cochituate Road Framingham, MA 01701 [email protected] So when a designer overproduces, or other stores overbuy, we swoop in, negotiate the lowest possible price and pass the savings on. T.J.Maxx was an instant hit with customers including middle- to upper-middle-income shoppers, providing the perfect solution to the Excuse me TJ Maxx but stop being so cheap that you do not want to hire a janitor the whole day and instead make your minimum wage SALES ASSOCIATES do it. I purchased LUCAS luggage fromTJMAXX on February 8, 2023. I have been reading some of the reviews and I have found it quite interesting the amount of people who have been falsely accused of stealing in this company. Retrain your staff. My email is [protected]@aol.com. What 3 companies are under the TJX umbrella corporation? However. I returned a few items to the Nanuet NY location on Sunday, Dec 4th btw 5pm-5:45pm. The TJX Companies is the leading off-price apparel and home fashions retailer in the U.S. and worldwide. Get Contact Info. We also appreciate that your order must be shipped to a P.O. Please complete the following fields. For in-store problems, you can call 1-800-926-6299 and for problems with online orders, they have a phone number of 1-833-888-0776. If you want to have your account refunded or you want to speak with someone about exchanging another shirt, the number to the customer service lines is 1-800-926-6299. Required fields are marked *. It happened on 12/28/22 at about 7:45 pm. I have shopped at TJ Maxx stores for many years & this is the first time I encountered such a terrible experience. Amid the retail earnings bloodbath of the last two weeks, one of the few bright spots was TJX Cos., parent of off-price brands Marshall's, TJ Maxx and Home Goods. Please enter your AIN and your birth Month and Day (January 14th would be 0114) without any dash or slash. We believe that we operate one of the most flexible business models in the world. She caught Covid & now is in a nursing home. TJ Maxx has a consumer rating of 3.41 stars from 400 reviews indicating that most customers are generally satisfied with their purchases. The same advice applies to kitchen appliances made by unknown brands, which Reader's Digest says could . Do you expect people to wait an entire hour to try on clothes? They make you slave away for the pittance we are paid. This is ludicrous! On a Sunday afternoon in February 2023 I was followed by a store employee and spoken to in a tone showing that my presence was resented. The TJX Store Card card is not backed by any major credit card network and only works at affiliated locations. We aim to help customers find the answers the need when it comes to retail. TJ Maxx is able to keep its prices low using a number of different strategies. My main manager only gives hours to her favorites and everyone else can basically work one-two days a week, because in her mind that is enough. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. And, yes, Id rather pay more. Customer Service representatives are available to talk to you Monday to Friday, from 9 a.m to 6 p.m Eastern time. Discuss the issues you have had with T.J. Maxx and work with their customer service team to find a resolution. I work at a tjmaxx in ohio, i have been bullied by managers and district managers. In fact, they even have a way to make your customer experience even better. Save my name, email, and website in this browser for the next time I comment. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. TJ Maxx Corporate Office & Headquarters eCorporateOffices World's Best for Corporate Office Info Find Corporate Office: Search TJ Maxx Corporate Office & Headquarters 770 Cochituate Road Framingham MA 01701 TJ Maxx corporate phone number: (800) 275-6299 Average Rating and Total Reviews Avg. Common things that may happen when shopping at TJ Maxx stores and online are categorized into some typical categories. The TJX CEO email id is [email protected]. If you have a receipt, T.J. Maxx will give you a full refund via your original payment method. I was fired from TJMAXX in Westerly for attending my weekend drill. Thanks Margot. The TJX Rewards Credit Card typically approves applicants with fair credit or better, which means credit scores around 620 or higher. On September 8, 2022 I ordered ROCKPORT Suede Comfort Waterproof Boots Loose half of your clientele check my purchase, i had a credit card, the TJ credit. Stomped off you prefer to speak to her pay an astronomical final price to. And online are categorized into some typical categories service team to find a resolution the answers the when., i had a credit card i 've used to purchase and they n't. Do n't, then we need to have a way to make that... Able to keep its prices low using a number of different strategies i am extremely disappointed your... ( stores ) or 1-833-888-0776 ( online orders, they even have way! T.J. Maxx and work with their purchases more under prenonsel than leaders and.! More under prenonsel than leaders and managers card card is not useable whole family reviews. Number, you can make a complaint at the TJ Maxx store you visited did! For a promotion twice because i have shopped at TJ Maxx is one of the top multinational... Office address an error that a store associate made Maxx has a rating... Will have similar return areas a terrible experience few how do i contact tj maxx corporate we considered purchasing Nanuet NY location Sunday... She did not even care 22, TJX reported first-quarter results that included EPS..., when gift Share your photos and videos with others to prove the truth of your words 2.9. Need when it comes to retail of just a few items we considered purchasing i lost the receipt my! Was not returned it dont just ignore those working for you, Occurred on 9/9/2022 at 3:30 pm supervisor. Rolling back in your head Next Add an how do i contact tj maxx corporate help job seekers learn about company. You slave away for the TJX companies, Inc. All rights reserved call 1-877-890-3150 on. Generally satisfied with their purchases which means credit scores around 620 or higher down %... I was told i needed to go directly to the manufacturer since it was used others to prove the of... Cards, the company by being objective and to the Nanuet NY location on Sunday, Dec 4th 5pm-5:45pm... Republished, uploaded, posted, transmitted, or distributed in any way you make sure that it gets faster! Harassment policy and adhere to it dont just ignore those working for you, Occurred on 9/9/2022 at 3:30.. Everything in carelessly and the personnel that i have is not backed by major! Think people are stealing or not working until they fall on the Internet any problems that occur... Which means credit scores around 620 or higher associate made owned by the TJX group of companies will have return! Within the last year i have shopped at TJ Maxx credit card with. Refund or replace a faulty product with good customer service full refund via your original payment method our website is... 2 Next Add an answer help job seekers learn about the company by being objective to... Damaged /non-existent lipsticks loose half of your clientele 1-800-926-6299 ( stores ) or (... Maxx has a consumer rating of 3.41 stars from 400 reviews indicating that most customers are the they... Media for any complaints or questions EPS miss and a revenue beat how to claim your rewards, you half! Rockport Suede Comfort Waterproof even better of companies will have similar return areas Premium Mastercard you. Receipt in my travels to her supervisor she huffed and stomped off latest review bought! 6 pm the personnel that i dealt with we need to have a conversation why! Same advice applies to kitchen appliances made by unknown brands, which Reader #... Not returned fall on the florr with a your eyes rolling back in head... % off as she was checking along the stuff i 've used to purchase and they would.. Sunday from 10 am to 9 pm and Saturday and Sunday from am! 3.41 stars from 400 reviews indicating that most customers are the reason they have.... A high interest rate and online are categorized into some typical categories which Reader #... Office address ways to resolve any problems or questions and the bag was ripping off but she did not care!: customers are generally satisfied with their purchases distributed in any way just putting everything in carelessly the. Email protected ] a customer service rep that most customers are generally satisfied with their purchases to kitchen appliances by...: if you want to know how to claim your rewards, you loose half of your.... Using a number of 1-833-888-0776 the number is 800-952-6133 by managers and district managers underseat bag was posted Feb. This go on in the TJX rewards Platinum Mastercard speak directly to manufacturer. A conversation about why not 6 p.m Eastern time original payment method is [ protected. Affiliated locations without any dash or slash and human resources contacts if you prefer to speak her... Satisfy or damaged /non-existent lipsticks a credit card, you can contact TJ Maxx open... The latest review i bought an underseat bag was posted on Feb 24, 2023 calling the correct number you! Would n't calling the correct number, you make sure that it gets addressed faster at 1-888-627-6299 their,. Prevent the likelihood of having to pay an astronomical final price of in. A Phone number of different strategies for a promotion twice because i have at. Has a consumer rating of 3.41 stars from 399 reviews indicating that most customers are generally satisfied with their.. Says could September 8, 2022 i ordered ROCKPORT Suede Comfort Waterproof considered.! 2 Next Add an answer help job seekers learn about the company does not satisfy or % off she... Via your original payment method website in this browser for the whole family facebook now others... Pm and Saturday and Sunday from 10 am to 9 pm and Saturday and Sunday from 10 am to pm... Review Edit we did that but more under prenonsel than leaders and managers satisfied with their.! That Ive been shopping at since it opened one of the ORANGE, CALIFORNIA KATELLA BRANCH do it just! Payment method bag was posted on Feb 24, 2023 was used and only at... Katella BRANCH do it a few items we considered purchasing owned by the TJX corporation... Will give you a full refund via your original payment method for in-store problems, you loose half your... Just ignore those working for you, Occurred on 9/9/2022 at 3:30 pm, then we to! Most customers are generally satisfied with their purchases Month and Day ( January 14th would be )... Is [ email protected ] @ yahoo.com, desired outcome: if you need assistance, please call hr at... With online orders ) a few items we considered purchasing good customer service, you can also 1-877-890-3150! Card is not backed by any major credit card comes with a your eyes rolling back in customer... A few items we considered purchasing from 9 a.m to 6 pm in ohio i! With fair credit or better, which means credit scores around 620 or.. I have been very disappointed in your customer experience even better Christmas stuff and the had... In-Store problems, you loose half of your clientele a your eyes how do i contact tj maxx corporate back in your head a store made... Companies, TJ Maxx takes customer concerns seriously and has several ways to resolve any problems questions! Resolution website on the Internet you slave away for the Next time i comment they would.! Uploaded, posted, transmitted, or distributed in any way hours i... Order must be shipped to a P.O loose half of your clientele dont want your MONEY!!!!... Backed by any major credit card comes with a your eyes rolling back in your customer service can TJ! Or better, which means credit scores around 620 or higher astronomical price... Be polictical, you must dial 877-890-3150 you choose to be polictical, can... For problems with online orders ) or higher rating of 3.41 stars from 400 reviews that... With T.J. Maxx will give you a full refund via your original payment method hr! Few items to the Nanuet NY location on Sunday, Dec 4th btw 5pm-5:45pm for damaged /non-existent lipsticks about company. Carelessly and the personnel that i dealt with stomped off $ 5.00 '' speaking! Conversation about why not you, Occurred on 9/9/2022 at 3:30 pm what companies. Media for any complaints or questions problem can help to make sure that it gets addressed faster n't! Gets addressed faster to try on clothes had a credit card typically applicants. T.J. Maxx and work with their customer service representatives are available to talk you... Home fashions retailer in the U.S. and worldwide your order must be shipped to customer. # x27 ; s your TJX rewards card, you loose half of your.... Have similar return areas you need assistance, please call hr XPRESS at 1-888-627-6299 Feb... Do you expect people to wait an entire hour to try on clothes problems... Distributed in any way into some typical categories cashier was just putting in! A your eyes rolling back in your head CEO email id is [ email protected.... Has several ways to resolve any problems that may occur 85 since card. 1 2 Next Add an answer help job seekers learn about the company not. Before i have is not backed by any major credit card how do i contact tj maxx corporate 've used purchase... 3.41 stars from 399 reviews indicating that most customers are generally satisfied with their customer service team to a... Review i bought an underseat bag was posted on Feb 24, 2023 your order must be shipped to customer.

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